BBC iPlayer frequently asked questions



BBC iPlayer Help

Welcome to BBC iPlayer help. You can find information about the service and how to solve problems playing television or radio programmes.

We have answers to most frequently asked questions and they are fully searchable - just type what you need in the Ask a question box. If you need further assistance, you can contact our dedicated help team once you've read an FAQ, or you can head to the messageboard to discuss BBC iPlayer.

In addition to the list of most frequently asked questions below, you can find advice on what to do if you're incorrectly told you're outside the UK, or if you have downloaded a programme but can't play it. Alternatively, if your BBC iPlayer Download Manager is not working as expected, see this guide. We have a further guide to solving common problems here, or you can type in a search.

If you're looking for a particular programme, BBC iPlayer now has a schedule to let you know what is coming up and what we are offering. Don't forget that it can take some time after broadcast before a programme becomes available and sport, films and overseas programmes may not be included.

Frequently asked questions

Please click here: http://iplayerhelp.external.bbc.co.uk/

 

Whats on TV today?

What's On TV

07/28/2010 06:34 PM
Southland
(10:00 PM, more4) Gritty US crime thriller.Right from its atmospheric opening credits, this intense cop drama draws you into the murk of LA's ganglands. When drunk Sal (Michael McGrady) crashes…



07/28/2010 06:34 PM
America's Got Talent
(8:00 PM, ITV2) The talent show continues.Don't miss this chance to see opera singer Barbara Padilla perform again in the America's Got Talent quarter-finals tonight. Barbara, who battled…



07/28/2010 06:34 PM
The Secret Tourist
(9:00 PM, BBC1) Matt Allwright visits nightmare holiday destinations... so you don't have to.We've all been on holidays that didn't live up to expectations, but some of the horror stories in this…



07/28/2010 06:34 PM
The Man with 121 Children
(9:00 PM, National Geographic Channel) Profile of Winston Blackmore, a man with 121 children.Winston Blackmore clearly enjoys being a dad - he's fathered 121 children. He also has 25 wives to…



07/28/2010 06:34 PM
Undercover Boss
(9:00 PM, C4) The head of Harry Ramsden's goes undercover. Dilapidated buildings, faulty equipment and bad menus are among the discoveries when Marija Simovic, CEO of Harry Ramsden's, goes…



07/28/2010 06:34 PM
The Hotel Inspector
(9:20 PM, FIVE) Alex Polizzi tries to transform a boutique hotel in Brighton.The Artist Residence, located off the seafront, ought to be Brighton's answer to the perfect boutique hotel. Owner…



07/27/2010 06:13 PM
Belleville Rendez-Vous
(10:30 PM, BBC4) French animation, with the voice of Graziella de Vila.Here's a delightful cartoon adventure from Belgium. There's no dialogue as such - just wonderful music, inventive sound…



07/27/2010 06:13 PM
Celebrity Masterchef
(8:00 PM, BBC1) More celebrities try to impress John and Gregg with their culinary skills.This week's first heat features presenter and eco-warrior Dick Strawbridge, ex-Hollyoaksactor Marcus…



07/27/2010 06:13 PM
How To Look Good Naked
(8:00 PM, C4) Gok encourages someone else to love the skin they're in.Charlotte is, in Gok's words, a 'bouncing beauty' but, after surgery following a spinal condition, she sadly lacks the spring…



07/27/2010 06:13 PM
Midsomer Murders
(8:00 PM, ITV1) Detective drama, starring John Nettles. Another chance to see the episode that begins with intriguing black-and-white footage of Berlin in 1982, before the Wall came down. Who are…